Search For Search Home Knowledge Base Point of Sale Changing Tax During Transactions To change your tax during a transaction: 1. Press F8 or the blue Change Tax button to edit the taxes... 0 1556 Printing a Packing Slip A packing slip is a copy of a transaction invoice without prices printed on it, which is meant to be... 0 1533 Voiding a Layaway or Special Order 1. To void a layaway or special order, first Access the POS menu. 2. Select a customer with the transaction... 0 1517 Setting Up Item Status Types for the Recall Transaction Screen Other than the default OnHold and OnSpecialOrder item status types that are located in the recall transaction screen, you can also... 0 1504 Cancelling and Deactivating Gift Cards and Gift Certificates You can cancel gift cards and certificates using the Gift Card / Certificate menu. First log into the POS, next select... 0 1487 Refilling a Gift Card Money can be added to an already issued Gift Card from the Gift Card / Certificate screen. To access this... 0 1476 Setting Tax Exemption By Customer A tax exemption by a customer will allow you to sell products without charging taxes for the selected customer. To exempt tax by... 0 1461 Creating a Special Order **The general special order guide can be found here.** If a customer wishes to purchase an item that you do... 0 1454 Spending a gift card This article will detail for you how to spend a gift card on a purchase. First, make a sale. When the... 0 1453 Quick Edit Function During POS Sales The Quick Edit function on the point of sale screen allows you to edit SKU(s) that are already added to the transaction.... 1 1443 Parking a Transaction Parked transactions put a transaction on hold while a customer leaves, with the intention of return the same day. Parked... 1 1439 Coupon SKUs An easy way to apply discounts to sales is to create a coupon SKU. A coupon SKU is an item... 0 1432 Discount Membership Based on Automatic Membership Expiry Date 1. Log into the system, and then access the Setup menu. Create a Product attribute named “Membership Lead Days”. Select... 0 1427 Importing Items into a Transaction Using a .CSV File/Inventory Scanner Log in to the POS section and click the Scanner/File button that is highlighted in the following screenshot. The following window... 0 1391 Quotation Transactions A quotation allows for you to create a quote for the customer without making a sale. This quote will act... 0 1364 Automatic Points to Coupon Conversion If you would like to automatically convert points to a coupon for the customer to use on his/her next purchase,... 0 1319 Transaction Type Definitions There are several different transaction types that can be used when ringing through a customer. Most transaction types CANNOT be used with... 0 1293 Returning Items from A/R Transactions If a customer purchases several items and puts them on A/R, and then later wants to return only one or... 0 1271 Reversing Incorrect Paid In/Out You cannot void or return incorrect paid ins or paid outs. The only way to reverse an incorrect paid in/out... 0 1250 Issue: Cannot Print Receipts for a Transaction If you CANNOT print receipts for your transaction at the POS screen, it is the result of the “Print Receipt” option on... -1 1232 « Previous Page — Next Page »
Changing Tax During Transactions To change your tax during a transaction: 1. Press F8 or the blue Change Tax button to edit the taxes... 0 1556
Printing a Packing Slip A packing slip is a copy of a transaction invoice without prices printed on it, which is meant to be... 0 1533
Voiding a Layaway or Special Order 1. To void a layaway or special order, first Access the POS menu. 2. Select a customer with the transaction... 0 1517
Setting Up Item Status Types for the Recall Transaction Screen Other than the default OnHold and OnSpecialOrder item status types that are located in the recall transaction screen, you can also... 0 1504
Cancelling and Deactivating Gift Cards and Gift Certificates You can cancel gift cards and certificates using the Gift Card / Certificate menu. First log into the POS, next select... 0 1487
Refilling a Gift Card Money can be added to an already issued Gift Card from the Gift Card / Certificate screen. To access this... 0 1476
Setting Tax Exemption By Customer A tax exemption by a customer will allow you to sell products without charging taxes for the selected customer. To exempt tax by... 0 1461
Creating a Special Order **The general special order guide can be found here.** If a customer wishes to purchase an item that you do... 0 1454
Spending a gift card This article will detail for you how to spend a gift card on a purchase. First, make a sale. When the... 0 1453
Quick Edit Function During POS Sales The Quick Edit function on the point of sale screen allows you to edit SKU(s) that are already added to the transaction.... 1 1443
Parking a Transaction Parked transactions put a transaction on hold while a customer leaves, with the intention of return the same day. Parked... 1 1439
Coupon SKUs An easy way to apply discounts to sales is to create a coupon SKU. A coupon SKU is an item... 0 1432
Discount Membership Based on Automatic Membership Expiry Date 1. Log into the system, and then access the Setup menu. Create a Product attribute named “Membership Lead Days”. Select... 0 1427
Importing Items into a Transaction Using a .CSV File/Inventory Scanner Log in to the POS section and click the Scanner/File button that is highlighted in the following screenshot. The following window... 0 1391
Quotation Transactions A quotation allows for you to create a quote for the customer without making a sale. This quote will act... 0 1364
Automatic Points to Coupon Conversion If you would like to automatically convert points to a coupon for the customer to use on his/her next purchase,... 0 1319
Transaction Type Definitions There are several different transaction types that can be used when ringing through a customer. Most transaction types CANNOT be used with... 0 1293
Returning Items from A/R Transactions If a customer purchases several items and puts them on A/R, and then later wants to return only one or... 0 1271
Reversing Incorrect Paid In/Out You cannot void or return incorrect paid ins or paid outs. The only way to reverse an incorrect paid in/out... 0 1250
Issue: Cannot Print Receipts for a Transaction If you CANNOT print receipts for your transaction at the POS screen, it is the result of the “Print Receipt” option on... -1 1232
