Search For Search Home Knowledge Base Point of Sale Applying Different Clerks to Items in a Sale This is for sales commission (spiff) purpose. You can change the clerk(s) applied to some or all of the items in a transaction without... 0 1737 Changing Tax During Transactions To change your tax during a transaction: 1. Press F8 or the blue Change Tax button to edit the taxes... 0 1725 Setting Up Item Status Types for the Recall Transaction Screen Other than the default OnHold and OnSpecialOrder item status types that are located in the recall transaction screen, you can also... 0 1718 Voiding a Layaway or Special Order 1. To void a layaway or special order, first Access the POS menu. 2. Select a customer with the transaction... 0 1708 Cancelling and Deactivating Gift Cards and Gift Certificates You can cancel gift cards and certificates using the Gift Card / Certificate menu. First log into the POS, next select... 0 1700 Setting Tax Exemption By Customer A tax exemption by a customer will allow you to sell products without charging taxes for the selected customer. To exempt tax by... 0 1699 Creating a Special Order **The general special order guide can be found here.** If a customer wishes to purchase an item that you do... 0 1640 Quick Edit Function During POS Sales The Quick Edit function on the point of sale screen allows you to edit SKU(s) that are already added to the transaction.... 1 1637 Spending a gift card This article will detail for you how to spend a gift card on a purchase. First, make a sale. When the... 0 1635 Refilling a Gift Card Money can be added to an already issued Gift Card from the Gift Card / Certificate screen. To access this... 0 1635 Discount Membership Based on Automatic Membership Expiry Date 1. Log into the system, and then access the Setup menu. Create a Product attribute named “Membership Lead Days”. Select... 0 1614 Coupon SKUs An easy way to apply discounts to sales is to create a coupon SKU. A coupon SKU is an item... 0 1598 Importing Items into a Transaction Using a .CSV File/Inventory Scanner Log in to the POS section and click the Scanner/File button that is highlighted in the following screenshot. The following window... 0 1585 Parking a Transaction Parked transactions put a transaction on hold while a customer leaves, with the intention of return the same day. Parked... 1 1563 Quotation Transactions A quotation allows for you to create a quote for the customer without making a sale. This quote will act... 0 1548 Automatic Points to Coupon Conversion If you would like to automatically convert points to a coupon for the customer to use on his/her next purchase,... 0 1505 Returning Items from A/R Transactions If a customer purchases several items and puts them on A/R, and then later wants to return only one or... 0 1474 Reversing Incorrect Paid In/Out You cannot void or return incorrect paid ins or paid outs. The only way to reverse an incorrect paid in/out... 0 1460 Transaction Type Definitions There are several different transaction types that can be used when ringing through a customer. Most transaction types CANNOT be used with... 0 1455 Issue: Cannot Print Receipts for a Transaction If you CANNOT print receipts for your transaction at the POS screen, it is the result of the “Print Receipt” option on... -1 1437 « Previous Page — Next Page »
Applying Different Clerks to Items in a Sale This is for sales commission (spiff) purpose. You can change the clerk(s) applied to some or all of the items in a transaction without... 0 1737
Changing Tax During Transactions To change your tax during a transaction: 1. Press F8 or the blue Change Tax button to edit the taxes... 0 1725
Setting Up Item Status Types for the Recall Transaction Screen Other than the default OnHold and OnSpecialOrder item status types that are located in the recall transaction screen, you can also... 0 1718
Voiding a Layaway or Special Order 1. To void a layaway or special order, first Access the POS menu. 2. Select a customer with the transaction... 0 1708
Cancelling and Deactivating Gift Cards and Gift Certificates You can cancel gift cards and certificates using the Gift Card / Certificate menu. First log into the POS, next select... 0 1700
Setting Tax Exemption By Customer A tax exemption by a customer will allow you to sell products without charging taxes for the selected customer. To exempt tax by... 0 1699
Creating a Special Order **The general special order guide can be found here.** If a customer wishes to purchase an item that you do... 0 1640
Quick Edit Function During POS Sales The Quick Edit function on the point of sale screen allows you to edit SKU(s) that are already added to the transaction.... 1 1637
Spending a gift card This article will detail for you how to spend a gift card on a purchase. First, make a sale. When the... 0 1635
Refilling a Gift Card Money can be added to an already issued Gift Card from the Gift Card / Certificate screen. To access this... 0 1635
Discount Membership Based on Automatic Membership Expiry Date 1. Log into the system, and then access the Setup menu. Create a Product attribute named “Membership Lead Days”. Select... 0 1614
Coupon SKUs An easy way to apply discounts to sales is to create a coupon SKU. A coupon SKU is an item... 0 1598
Importing Items into a Transaction Using a .CSV File/Inventory Scanner Log in to the POS section and click the Scanner/File button that is highlighted in the following screenshot. The following window... 0 1585
Parking a Transaction Parked transactions put a transaction on hold while a customer leaves, with the intention of return the same day. Parked... 1 1563
Quotation Transactions A quotation allows for you to create a quote for the customer without making a sale. This quote will act... 0 1548
Automatic Points to Coupon Conversion If you would like to automatically convert points to a coupon for the customer to use on his/her next purchase,... 0 1505
Returning Items from A/R Transactions If a customer purchases several items and puts them on A/R, and then later wants to return only one or... 0 1474
Reversing Incorrect Paid In/Out You cannot void or return incorrect paid ins or paid outs. The only way to reverse an incorrect paid in/out... 0 1460
Transaction Type Definitions There are several different transaction types that can be used when ringing through a customer. Most transaction types CANNOT be used with... 0 1455
Issue: Cannot Print Receipts for a Transaction If you CANNOT print receipts for your transaction at the POS screen, it is the result of the “Print Receipt” option on... -1 1437
