If you do not wish to use the generic text printing method (text mode) commonly used in SooPOS, there is another 3-inch graphic mode receipt printing method available.
For this method, you will have to make sure that your receipt printer is using the manufacturer’s drivers (NOT as generic / text only).
Access Windows 10 control panel, under the Hardware and Sound section, click on View Devices and Printers.
Next, locate your receipt printer in the list of installed devices, and right click it. In the context menu which appears, select Printer Properties.
Use the first field listed under the General tab of the printer properties window to add the word “(Receipt)” without quotations to the end of your printer’s name. With word Receipt in the printer name, the system will print 3″ receipt to the printer instead of printing full letter size invoice.
Press “OK” to save your changes. Now ensure that your newly renamed printer is selected as your receipt printer in SooPOS (see: Setting up Printers for all Transaction Types)